Effective Date: January 1, 2026
Madam Business Owner (“Madam B,” “we,” “our,” or “us”) offers digital products and subscription-based services. By making a purchase on our website, you agree to the following Refunds & Returns Policy.
Subscription Refunds
- Subscriptions are billed on an annual basis.
- There is no trial period for subscriptions.
24-Hour Refund Window
Customers may request a full refund within 24 hours of the original purchase, provided the subscription has not been used in a way that materially benefits the purchaser (such as publishing a live listing).
After the 24-hour window:
- All subscription payments are non-refundable
- No partial refunds will be issued for unused time
Subscription Cancellation
You may cancel your subscription at any time to prevent future renewal.
- Cancellation stops automatic annual renewal
- Your listing and access remain active through the end of the current paid term
- Cancellation does not entitle you to a refund outside the 24-hour window
Digital Downloads & Shop Orders
All sales of:
- Digital downloads
- Templates
- Guides
- Shop merchandise or digital products
are final and non-refundable, including but not limited to:
- Failure to download or access
- Change of mind
- Incompatibility with third-party tools
- Accidental purchases
Discretionary Refunds
Madam Business Owner reserves the right to issue refunds or credits at our sole discretion, including but not limited to:
- Duplicate charges
- Technical errors
- Exceptional circumstances
Any discretionary refund does not create an obligation to issue future refunds.
How to Request a Refund
Refund requests must be submitted in writing to:
hello@madambusinessowner.com
Please include:
- Name used on the order
- Email address
- Order or transaction ID
- Reason for the request
Policy Changes
We reserve the right to modify this Refunds & Returns Policy at any time. Updates will be posted on this page.